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Every business
varies in size, customer base, and unique communications needs. That's
why NTD builds an exclusive business telephone and data package for
every company we service.
voice mail –
In tough business climates, one of the first areas from which businesses
trim costs is human resources. But, no business can afford to miss
incoming calls. When the phones get backed up, let NTD voice mail
answer for you. Our service even picks up after-hours. You have the
unique ability to turn NTD voice mail on and off. All calls are confidential
and able to be picked up remotely. Messages are complete, with the
caller's phone number and the time at which they called.
call waiting
– This communications
feature is especially useful for smaller businesses … If you're
on the phone a lot, solving problems and taking care of customers
with limited phone lines, you still need to receive all of your incoming
calls. With NTD call waiting, a gentle tone lets you know someone
is trying to reach your business, and you just press a button to talk
with him or her.
call wait and see
– This product
expands the capability of call waiting … when the tone sounds,
you will be informed of the name and number of the person calling.
If you want to take the call then, you may … or you can wait
and call the person back after you're finished with your current conversation.
3-way calling
– Sometimes business
is better handled when all parties can communicate at one time, without
the travel time and expense associated with getting everyone into
one room. Make the simultaneous connection with NTD 3-way calling.
repeat dialing
– You could waste
hours dialing that number you need to get through to, especially in
the Internet and fax era. Fortunately, NTD has a time-wise solution
for you. With NTD's repeat dialing system, just dial the number you
wish to reach along with NTD's designated repeat dialing code and
go back to work. When your phone is able to get through to theirs,
you will be notified with a coded ring. It's as easy, and efficient
as that!
auto callback
– Couldn't run quickly
enough to the phone from the copier? If your company doesn't have
voice mail or caller ID, it might benefit from using NTD auto callback.
By dialing " *69 " you can immediately be informed of the
last caller's name and number, so you can call them back, or not.
call forwarding
– If you're going
to be out for a few hours, or a few days, those who need you can still
find you. Call forwarding is perfect for the small business that doesn't
have a full-time receptionist, or those companies that don't want
to miss customer calls just because business hours are over. This
feature is turned on and off at management's discretion, and you tell
your business phone where to find you each time you want to use the
feature.
caller ID with name & number –
Just the answer when you are avoiding phone solicitors. Perfect if
you're on a deadline but can't miss a call from a vendor or two …
NTD Caller ID with "name & number" identifies the phone
number of the person calling you along with the name of the person
the phone is registered to. So, you so can answer the phone now, or
deal with the caller after your meeting.
specialized project and accounting codes
– Billing for complex
phone and data services doesn't need to be complicated. NTD's business
customers can benefit from NTD Specialized Project and Accounting
codes. Each month, easy-to-read invoices allot charges by location
or project, as is predetermined by your accounting department's unique
requirements. This service simplifies accounting procedures for you,
and enables businesses to improve customer bill-back processes, too.
toll free –
Making it simpler for your customers to reach you, toll-free telephone
services are easy to manage. Incoming calls are billed to you, and
you reap the benefits of ease of access by your potential customers.
Order-receiving fax lines can be toll-free, too.
toll-free routing
– With toll-free
routing services, you are in control of where certain calls are directed.
NTD helps you 'pre-sort' your calls depending on place of origin,
time of day, or even the day of the week or certain caller-entered
numbers. And, NTD associates will help you arrange any voice menus
or messaging systems that would coordinate well for your business's
special requirements.
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